Frequently Asked Questions

We've answered all the common questions you may have before ordering a custom box.

Can I get a sample before placing an order?

Yes, you can get a sample before placing an order, but it is available only on demand, and you will have to pay for it.

Can I provide my own artwork?

Yes, you can provide your own artwork, but you will need to get in touch with our designers for this. They will guide you regarding the format and resolution requirements.

Shall I pay for plates or die charges?

No, we do not charge you for plates or dies. There are no hidden charges.

What is your turnaround time?

It takes 8 to 10 business days to produce your boxes, and an additional 3 to 4 days for delivery. Rush orders can be completed in 4 to 5 business days.

Can you ship outside the United States?

Yes, it is possible to deliver boxes to countries other than the USA. First, you will need to make sure that your box meets the size and weight restrictions of the shipping company.

What is your minimum order quantity?

The minimum order limit is not applicable; you are free to order any number of boxes that you need.